Save to shopping list
Create a new shopping list

Regulamin

 Regulations for the sale of the online store





Chapter I.
Introductory provisions

§ 1

General provisions

The online store (e-shop) wiralcam.pl (hereinafter "Store") conducts retail sales via the Internet in the area under these Regulations (hereinafter "Regulations").
The Regulations define the terms and conditions of using the Store, as well as the rights and obligations of the Store Owner and Customers.
Before using the Store, the Customer is obliged to read these Regulations, and starting to use the Store is tantamount to accepting all its provisions. The Regulations are an integral part of the sales contract concluded with the Customer.
The owner of the Store is: aeroMind sp.z o.o. sp.k., ul. Kórnicka 30, 61-141 Poznań, REGON 368269850, NIP 7822741074, kontakt@aeromind.pl, tel. 0048602372806
All products offered in the Store are new.
The photos of goods posted in the Store may differ in color from the actual colors of the goods due to the different configuration of the customers' computer equipment.

§ 2

Definitions

For the purposes of these Regulations, the following terms mean:
Regulations - these regulations for the operation of the Online Store,
Seller - the owner of the Store,
Store - an on-line sales service run by the Seller, available to customers, under which the customer can purchase goods. The online store is available at: http://www.aeromind.pl
Purchase form - a script that is part of the store used to place an order by the customer,
Goods - product / s offered to the Customer by the Seller via the Online Store,
Client - a natural person over 18 years of age who is capable of concluding binding contracts or a legal person or other entity capable of concluding contracts.
Consumer - a natural person making a legal transaction with the entrepreneur - purchase - not directly related to his business or professional activity.
Unmanned Aerial Vehicle (UAV) - a motorized and unmanned aerial vehicle that can stay in the air using the lift generated by the laws of aerodynamics on fixed (wings) or movable lift surfaces (rotor) or the force of aerostatic buoyancy (aerostat), controlled by autonomous systems or remotely by an operator (from the ground, air or ship).
Business day - one day from Monday to Friday, excluding public holidays.
Guarantee - a guarantee document as to the quality of the sold item, on the basis of which the issuer of the document (guarantor) is obliged to remove a physical defect or to deliver a defect-free item, if these defects are revealed within the time limit specified in the warranty.
Safety Card - a document containing the Conditions for Safe Use of the Unmanned Aerial Vehicle. The Safety Data Sheet is attached as Appendix 5 to these Regulations.
Civil Code - the Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93, as amended)
Delivery costs - delivery costs, in particular the costs of packaging and insurance of the Product, as well as the costs of sending and collecting it.
A person who is not a consumer - a natural person, a legal person and an organizational unit without legal capacity, which the law grants legal capacity, conducting business or professional activity on its own behalf, for which the conclusion of the Sales Agreement is directly related to its business or professional activity. A person who is not a consumer is also understood as a Buyer designated in this Agreement as a legal person, an organizational unit without legal capacity, which the law grants legal capacity or a natural person conducting business activity.
Product - a movable item available in the Seller's offer which is the subject of this Sales Agreement between the Buyer and the Seller.
Producer - an entrepreneur engaged in the production of a product or any other person who acts as a manufacturer by placing on the product or attaching his name, trade mark or other distinctive sign.
distance contract - a contract concluded with a consumer as part of an organized system of concluding distance contracts, without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication up to and including the conclusion of the contract;

§ 3
Technical requirements

In order to work with the Seller's IT system, the Customer is required to have a device connected to the Internet with any web browser that supports the UTF-8 code page installed (and possibly style sheets, thanks to which the online store portal will look transparent); installing additional extensions or plug-ins is not required.


To make purchases in the Store, the Customer is required to have an active e-mail account (electronic mailbox).

§ 4

Prices and promotional offers

The prices of the Goods are given in Polish zlotys and include all components, including VAT and customs duties. Prices do not include delivery costs.
The binding price for the parties to the transaction is the price displayed next to the Goods at the time of placing the order by the Customer.
The Seller stipulates that the products placed in the "Promotion" and "Sale" categories in the prices offered there are available while stocks last.
Detailed rules for using price promotions are regulated in Annex 1 to these Regulations in the form of the Regulations of price promotions.



Chapter II
Submission and execution of the order

§ 1
Conditions for placing orders and concluding a sales contract

By placing an order in the Store, the Customer declares that he has read the Regulations and accepts the provisions contained therein.
Orders can be placed in the Store around the clock, on all days of the year.
Information about the goods provided on the website of the store, in particular their descriptions, technical and performance parameters and prices, constitute an invitation to conclude a contract within the meaning of art. 71 of the Civil Code and do not constitute an offer within the meaning of Art. 66 of the Civil Code. The customer is obliged to use the online store in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland, the provisions of the Regulations, as well as the general principles of using the Internet. It is forbidden to provide unlawful content, e.g. content that promotes violence, is defamatory or violates personal rights and other rights of third parties.
Orders in the Store may be placed by the Customer in the following way:
via the form available on the Store's website,
by e-mail to the address available on the Store's website,
by e-mail by accepting the offer sent by the Seller at the Customer's request to the e-mail address provided by him.
During the registration process, it is required to consent to the storage and processing by the Seller of personal data provided during registration and in orders, in accordance with the provisions of the Personal Data Protection Act (i.e. Journal of Laws of 2014, item 1182).
The customer gives the Seller a commitment when he accepts the order by clicking the "Order with payment obligation" icon.
After sending the order, the Customer receives a confirmation of receipt of the order from the Seller, i.e. an e-mail that confirms the receipt of the order along with the given number and information, including:
Seller's data and individual order items,
total gross price,
cost of delivery,
method and date of payment,
method and date of order fulfillment,
the right to withdraw from the contract - a model instruction on withdrawal from the contract is attached as Annex 4 to these Regulations,
consumer information.
Confirmation of receipt of the order confirms the fact that the Seller has received the Customer's order.
After preparing the order and receiving the payment (if the Customer selects cash on delivery, payment is not required), the Seller will send the Customer an e-mail confirmation of the order and will start shipping the order to the Customer.
The shipment of the order confirmation confirms the conclusion of the sales contract between the parties.
The customer can track the status of the order on his account in the "Orders" tab.
Orders will be delivered to an address located in the territory of the Republic of Poland and abroad.
The store reserves the right to confirm the acceptance of the order by telephone or e-mail and to verify the consumer's data. The Store reserves the right to cancel the order if it is impossible to contact the Customer or find that the Product is permanently unavailable, about which it will immediately notify the Customer.

§ 2
Payment method

The customer can choose from the following payment methods: a). by transfer via the PayU payment service, b). by ordinary transfer to a bank account, provided that the title of payment should include the order number and add "Payment from the online store", d). cash on delivery - with the proviso that, when choosing a courier delivery - the payment should be made in cash, handing it over to the courier at the time of delivery,
Orders unconfirmed or unpaid (except for the option - "cash on delivery") by the Customer within 7 days from the date of placing the order will be automatically canceled.

§ 3
Date of payment

If you choose to pay by electronic transfer or credit card, the Customer is obliged to pay for the products and the cost of delivery within 7 days from the date of acceptance of the order by the Seller.
The date of payment is the date of crediting the Seller's bank account.
In the absence of full payment

the price within the deadline, the Seller may cancel the Customer's order, about which the Customer will be informed. If the Customer has paid part of the price, the Seller will refund the entire amount paid.
When making a payment by electronic transfer, the order number given by the Seller should be provided in the title of the transfer.
If the order number is not provided in the title of the transfer, the Seller shall endeavor to establish this number, in particular, he contacts the Customer. If it is impossible to determine the order number for a given transfer, the Seller returns the amount paid to the bank account from which the transfer was sent, and the order is canceled.

§ 4
Execution of the contract

The Seller declares that he will make every effort to ensure that the Customer's order is completed within 48 hours, counting from the next business day after the Seller receives the payment.
The condition of making the payment does not apply when the Customer makes the payment on delivery.
The Seller declares that the maximum deadline for completing the order placed by the Customer should not exceed 30 days. If the Seller determines that the Product is permanently unavailable, the Seller may, with the Buyer's consent, deliver another Product with the same properties, purpose and price, or withdraw from the Agreement. The Seller is obliged to immediately inform the Buyer that the Product is permanently unavailable.
In a situation where the Seller is not able to complete the entire order, the Customer has the right to choose whether to complete the order only in part or to resign from the order.
In the case of customers who are consumers, the receipt is the proof of purchase.
The proof of purchase for customers who are not consumers is a VAT invoice.
At the request of the Customer who is a consumer, the Seller will issue a VAT invoice. A request for a VAT invoice should be reported in the field: Comments.

§ 5
Order correction

Corrections to orders may be submitted only until the order confirmation is received.
Corrections can be made by sending an e-mail to kontakt@aeromind.pl or by contacting the Seller at the number: +48 61 307 10 30 (connection cost according to the operator's rate). When making corrections, the Customer is obliged to provide the order number.

§ 6
The method and costs of delivery of the Goods

The customer may choose the following forms of delivery of the ordered goods:
pickup in person at the indicated point / branch / showroom of the Seller (after prior payment for the order) - free of charge,
delivery via a courier company - delivery costs depend on the properties of the Product and will be given to the Customer separately.
The cost of delivery is borne by the Customer, unless the Seller specifies otherwise in the Store.
Before collecting the parcel from the courier, the Customer is obliged to check that the packaging has not been damaged in transit. If the packaging of the parcel is damaged, do not accept the parcel and prepare a damage report in the presence of the courier and contact the Seller as soon as possible to clarify the matter.
A customer who is not a consumer is obliged to check the condition of the goods after delivery and in the presence of a representative of the entity performing the delivery (courier, postal operator, etc.). In the event of any mechanical damage to the shipment caused during transport, the customer should draw up a damage report and immediately contact the Seller by phone.



Chapter III
Responsibility for the Goods and complaints

§ 1
Warranty on sale

The Customer may file a complaint against a defective Product by using the rights resulting from the Warranty granted by the Manufacturer if a Warranty is granted.
If the Customer exercises the rights referred to in paragraph 1, the Customer may lodge a complaint with the Seller, who is an intermediary transferring the submitted complaint to the Producer as the issuer of the guarantee.
In this case, the Customer is bound by the rules of conduct specified in the Warranty Document, which will be handed over to the Customer along with the Product. The Customer who is not a Consumer is also bound by the rules of the complaint procedure based on the quality guarantee posted on the Manufacturer's website.
The customer sending the advertised Product to the Seller as part of the exercise of the rights under the Warranty is obliged to attach a written statement containing the following data: data of the complainant - name and surname, exact address and e-mail address, date of purchase of the Product, name of the Product, purchase price, exactly the defect described and the circumstances of its occurrence, the claimant's request, the number of the Warranty Document. When submitting a complaint, the Customer is also obliged to attach a proof of sale - preferably the original or a copy of the receipt or VAT invoice or other undoubted proof of purchase. The ready complaint form is attached as Appendix 2 to these Regulations.
In the PR

In the event of any doubts related to the complaint procedure, the Customer can obtain instructions by calling the telephone number +48 61 307 10 30 (connection cost as for local calls).
The provisions of this paragraph do not exclude the possibility of advertising the product due to the non-compliance of the goods with the contract, as specified in Chapter III § 2.
The Seller is not responsible for the lost benefits of the Buyer in connection with the performance of the contract.
The Customer / Buyer loses the warranty rights if the seal securing the Product is removed
The guarantor of Yuneec drones is the company Yuneec Europe Gmbh, Nikolaus-Otto-Straße 4, 24568 Kaltenkirchen, GERMANY. Warranty period 12 months in Europe (details). Yuneec Europe Gmbh guarantees the removal of factory defects of the devices. The guarantee does not exclude, limit or suspend the rights of the buyer resulting from the provisions on the warranty for defects in the goods sold (for consumers).

§ 2
Responsibility for defects in things

The seller is liable to the customer if the sold goods have a physical defect (warranty).
A physical defect consists in the non-compliance of the item sold with the contract. In particular, the item sold is inconsistent with the contract if:
does not have properties that this type of thing should have due to the purpose specified in the contract or resulting from the circumstances or destination;
does not have the properties that the seller has provided the buyer with, including presenting a sample or pattern;
it is not suitable for the purpose of which the buyer informed the seller at the conclusion of the contract, and the seller did not raise any objections to such use;
was delivered to the buyer incomplete.
The seller is responsible for the non-compliance of the goods with the contract only if it is found within two years from the delivery of the goods to the customer. This period shall run anew in the event of a product replacement.
In the event of non-compliance of the goods with the contract, the Customer is obliged to send a notification (declaration) of the non-compliance to the Seller's address indicated in Chapter 1 § 1 of the Regulations no later than one year from the date of finding such non-compliance. To meet the deadline, it is enough to send a notice (statement) before its expiry. The customer is obliged to prepare in writing a description of the identified non-compliance of the Goods with the contract and indicate the scope of the claim (see point 5).
If the item sold has a defect, the Customer may:
demand that the item be replaced with one that is free from defects,
demand that the defect be removed,
demand a price reduction,
withdraw from the contract, unless the Seller immediately and without undue inconvenience to the Customer replaces the defective item with a non-defective one or removes the defect.
The seller is obliged - at his own expense - to replace the defective item with a non-defective one or remove the defect within a reasonable time without undue inconvenience to the customer. It is assumed that this period is up to 14 days.
In the event of defects or non-compliance of the Goods with the contract, the Customer may submit a complaint or send the defective Goods at the Seller's expense to the Seller's address, indicated in Chapter 1 § 1 of the Regulations.
The customer sending the advertised Goods to the Seller is obliged to attach a written statement containing the following data: data of the claimant - name and surname, full address and e-mail address, date of purchase of the Goods, name of the Goods, purchase price, precisely described defect and circumstances of its occurrence, advertiser requests. When submitting a complaint, the Customer is also obliged to attach a proof of sale - preferably the original or a copy of the receipt or VAT invoice or other undoubted proof of purchase. The ready complaint form is attached as Appendix 2 to these Regulations.
In case of any doubts related to the complaint submission procedure, the Customer may obtain guidance by calling the telephone number +48 61 307 10 30 (the cost of the call is the same as for local calls).

§ 3
Exclusion of liability for defects in things

In relation to the Buyer who is not a Consumer, the application of art. 556 - 576 of the Civil Code and the provisions of § 2 Chapter III of these Regulations.



§ 4
Withdrawal from the consumer's contract

Pursuant to Art. 27 of the Act of 30 May 2014 on consumer rights (Journal of Laws, item 827). A customer who is a consumer who purchased goods remotely - via an online store - has the right to withdraw from the contract without giving reasons within 14 days ( to meet the deadline, it is enough to send a statement before its expiry).
The seller conducts distance sales for customers who are consumers up to PLN 10,000 gross.
The returned Goods may not bear traces of use other than those necessary to establish the nature, characteristics and functionality of the Goods [1].
The form of the declaration of withdrawal from the contract, which is attached as Appendix 3 to these Regulations, is delivered with the Goods.
A declaration

The withdrawal request must be submitted:
by registered mail to the address of the Seller, indicated in Chapter 1 § 1 of the Regulations.
in electronic form and send the Seller to the e-mail address indicated in Chapter 1 § 1 of the Regulations (the Seller immediately confirms to the Customer by e-mail confirmation of acceptance of the statement).
The consumer bears only the direct cost of returning the item.
When withdrawing from the contract, the Customer is obliged to attach a proof of sale - preferably the original or a copy of the invoice or VAT invoice or other undoubted proof of purchase.
The consumer is obliged to return the goods to the Seller - at his own expense - immediately, but not later than 14 days from the date on which he withdrew from the contract (it is enough to return the goods before its expiry to meet the deadline).
The seller is obliged to immediately, no later than within 14 days from the receipt of the consumer's statement on withdrawal from the contract, return to the consumer all payments made by him, including delivery costs (the seller returns the cheapest cost of delivery of the goods offered in the store).
If the Customer did not return the Goods together with the declaration of withdrawal, the Seller shall refrain from returning the payments made by the Customer until the date of receipt of the Goods.
The Customer may send the returned Goods at his own expense to the Seller's address indicated in Chapter 1 § 1 of the Regulations.
Please return the Goods in their original undamaged packaging, if possible.
The refund will be made in the same form as the purchase was made: bank account or by card, and in the case of cash on delivery - to the account indicated by the Customer.
Shipments with the returned Goods sent COD or at the expense of the recipient (Seller) will not be accepted.
The Buyer is not entitled to withdraw from the contract in the case of goods in the form of sound or visual recordings or computer programs delivered in a sealed package, if the package has been opened after delivery.



§ 5
Responsibility

By accepting these Regulations, the Customer declares that he is aware that:

the Unmanned Aerial Vehicle, which is the subject of this Agreement, is a dangerous product.
the operator of the unmanned aerial vehicle may only be an adult with sufficient skills and knowledge in the field of remote-controlled model piloting.
legal, financial or criminal liability for damage to property or health caused by the unmanned aerial vehicle and for the consequences related to the violation of the rules governing flights with model aircraft and unmanned aerial vehicles always rests with the operator (or his legal guardians) of the unmanned aircraft, and the seller is released from any liability in this respect,
recreational or sports unmanned aerial vehicle flights can be performed only within sight (VLOS),
there is a need to obtain permission to fly in the special category for unmanned aerial vehicles heavier than 25 kg
the operator of an aircraft used for commercial purposes, other than recreational or sports, is required to hold a qualification certificate, in accordance with art. 95 sec. 2 point 5a of the Aviation Law. Violation of this requirement is a prohibited act, the perpetrator of which is punishable by a fine, restriction of liberty or imprisonment for up to one year, pursuant to Art. 211 sec. 1 point 5 of the Aviation Law,
non-compliance with air traffic regulations, in particular performing out of sight (FPV) flights in controlled airspace (A, B, C, D, E, F, including TMA and CTR areas of controlled airports) outside the designated areas (Art. 126 section 4 of the Aviation Law Act), may result in taking legal steps pursuant to Art. 304 § 2 of the Code of Criminal Procedure.



The Buyer also declares that he has been instructed on the principles of safe operation, applicable regulations and is aware of the duties and responsibilities of the operator of the unmanned aerial vehicle.
The Seller shall not be liable for damage caused by the Product or caused to the Product resulting from the use of the Product in a manner inconsistent with the User Manual, Safety Card, applicable law or traffic safety rules, as well as resulting from the fault or negligence of the operator of the unmanned aerial vehicle.
The Customer undertakes to check the technical condition of the Product before its launch, and in the event of any defects or irregularities in its functioning, immediately inform the Seller.

§ 6
Personal data protection

The Seller guarantees the confidentiality of all personal data made available to him.
Personal data stored in the Seller's database are processed only for the purpose of order fulfillment and they are:
first name and last name,
address

correspondence,
Phone number,
e-mail adress,
information contained in system logs - for technical and statistical purposes,
if the administrator receives information about the user's use of the service provided electronically in violation of the regulations or applicable regulations (unauthorized use), the administrator may process the user's personal data to the extent necessary to determine the user's liability.
The customer may also express a separate consent to receive advertising and promotional materials from the Store.
By placing an order, the Customer agrees to the processing and use of his personal data for the purpose of order fulfillment, in particular for the transfer of his personal data to the courier company in order to implement the form of shipment of the Goods selected by the Customer.
Personal data may only be made available on the basis of a personal data processing agreement.
Personal data is collected with due diligence and properly protected against access by unauthorized persons, and their processing is carried out in accordance with the conditions set out in detail in:
the Act of 18 July 2002 on the provision of electronic services (i.e. Journal of Laws of 2013, item 1422);
the Act of August 29, 1997 on the Protection of Personal Data (i.e. Journal of Laws of 2014, item 1182);
Regulation of the Minister of Internal Affairs and Administration of 29 April 2004 on personal data processing documentation and technical and organizational conditions to be met by devices and IT systems used to process personal data (Journal of Laws No. 100, item 1024);
other acts of generally applicable law.
The customer has the rights specified in the legal acts referred to in paragraph 6, including in particular to:
access to your personal data,
requests for supplementing, updating, rectifying personal data, temporary or permanent suspension of their processing or their removal if they are incomplete, out of date, untrue or have been collected in violation of the Act or are no longer necessary to achieve the purpose for which they were collected.
The collection and processing of personal data is carried out in accordance with the Privacy Policy contained in Annex 6 to the Regulations.

§ 7
Copyright and related rights

All content posted in the Store, including texts, photos, graphics, audio and video files, are the property of the Seller, unless expressly stated otherwise.
This content is protected by copyright and may only be used for personal use without the consent of the owner, cannot be publicly used in any way without the written consent of the owner, reproduced, changed, etc.
The unlawful use of the registered logo and name of the Seller is prohibited.
The seller warns that infringement of copyright and other rights will be prosecuted either in civil or criminal manner.

§ 8
cookies policy

The store uses the so-called cookies (cookies).
These files are saved on the Customer's computer by the Seller's server and provide statistical data on the Customer's activity in order to match our offer to his individual needs and interests.
The Store's software saves information in cookie files regarding the following areas:
about the session,
recently viewed products.
The customer may at any time disable the option of accepting cookies in his web browser, although he must be aware that in some cases disconnecting these files may affect the use of the Store's offer.

§ 9
Disclaimer of Liability

There are hyperlinks to other websites on the Seller's website. The seller is not responsible for the content of these pages and their non-compliance with applicable law.
Using the website and downloading files is the responsibility of the Customer.



§ 10
Provision of unmanned aerial vehicles

The Seller's offer also includes the provision of unmanned aerial vehicles for demonstration or testing purposes free of charge / for a fee.
The detailed conditions of the service described in paragraph 1 depend on the individual needs of the Customer and will be made available at the express request of the interested party.
The person to whom the Product has been made available under this paragraph shall be liable for any damage caused in connection with this provision, except for those caused by defects in the Product.



Chapter IV. Final Provisions

§ 1
General provisions

The Regulations are part of the sales contract concluded by the Seller and the Customer.
The law applicable to sales contracts between the Customer and the Seller under the conditions specified in the Regulations is Polish law.
The language appropriate for the relationship between the Store and the Customer who is a Consumer is Polish.

Any disputes arising in connection with the implementation of sales contracts between the Seller and the Customer will be settled first by negotiation, with the intention of amicable settlement of the dispute.

§ 2
Entry into force and changes to the Regulations

The Regulations come into force on the day of publication on the Store's website.
The Store reserves the right to amend the Regulations, which shall enter into force on the day of their publication on the Store's website. Agreements concluded before the amendment to the Regulations shall be governed by the version of the Regulations in force on the date of placing the Order by the Customer. The new content of the Regulations will apply to the Customer after he accepts the changes he was notified about.
Customers can access these Regulations at any time via the link on the home page of the online store, the Regulations may be recorded, acquired and reproduced by printing it or saving it on a suitable medium





Appendix 1



TERMS AND CONDITIONS OF PRICE PROMOTIONS

I. General provisions

The Seller is the organizer of price promotions.
The price promotion covers products offered in the "Promotions" and "Product of the day" tab.
The rules of the promotion are set out in these Regulations, except that in matters not regulated herein, the provisions of the Purchase Regulations available on the website www.aeromind.pl apply.
The conditions of the promotional offer cannot be combined with other promotional offers, special offers, unless the conditions of individual promotional offers allow for such a possibility.

II. Sale

The rules of the promotional offer may change during its duration, with the proviso that this does not apply to orders placed before the change made.
The organizer will inform about the scope of the changes on the websites where he publishes information about the promotional offer.
The promotional offer is binding for customers who, during the period of the offer, place orders and accept the provisions of the Seller's regulations.

III. Duration of the offer

The promotional offer lasts from the date of announcement until further notice and is valid for orders placed only via the Online Store.

IV. Participants

The promotional offer is addressed to customers who:
a) accept the provisions of the Seller's purchasing regulations,
b) during the promotional offer, they place an order according to the rules described in the Seller's Purchase Regulations.

V. Description of the promotional offer

Customers who meet the conditions for participation in the promotion may place orders in accordance with the rules set out in the Seller's purchasing regulations and at the prices offered in the "Promotions" and "Product of the day" tabs.

VI. Final Provisions

The Regulations come into force on the day of publication on the Store's website.
In matters not covered by these Regulations, the provisions of the Civil Code and the Act of May 30, 2014 on consumer rights shall apply.





Appendix No. 2

Complaint form-> DOWNLOAD



GENERAL TERMS AND CONDITIONS FOR SUBMITTING AND ACCEPTING THE CUSTOMER'S COMPLAINTS

The seller is liable to the customer if the sold goods have a physical defect, which consists in the non-compliance of the goods sold with the contract. In particular, the item sold is inconsistent with the contract if:
a) it does not have properties that this kind of thing should have due to the purpose specified in the contract or resulting from the circumstances or destination;
b) does not have properties that the buyer has provided to the buyer, including by presenting a sample or pattern;
c) it is not suitable for the purpose of which the buyer informed the seller when concluding the contract, and the seller did not raise any objections to such use;
d) was delivered to the buyer incomplete.
The seller is responsible for the non-compliance of the goods with the contract only if it is found within two years from the delivery of the goods to the customer. This period shall run anew in the event of a product replacement.
The complaint should be submitted in writing and sent / delivered to the address of the Seller's seat - at the Seller's expense - no later than one year from the date on which the goods are not in conformity with the contract.
The reduced price should remain in such proportion to the price resulting from the contract in which the value of the defective item is equal to the value of the item without a defect - Art. 560 § 3 of the Civil Code
The customer may withdraw from the contract, unless the seller immediately and without undue inconvenience to the customer replaces the defective item with a non-defective one or removes the defect, this limitation does not apply if the item has already been replaced or repaired by the seller or the seller has not fulfilled the obligation replacement of the item with a non-defective one or removal of the defect - Art. 560 of the Civil Code
The Seller undertakes to consider the complaint within 14 working days from the date of its notification and inform the Buyer about the result of considering the complaint. If the complaint is accepted, the goods should be sent back to the Seller's address or indicated by it

for a place with a correctly completed complaint form, warranty card and proof of purchase (preferably the original or a copy of the receipt or VAT invoice or other undoubted proof of purchase).
The seller is obliged - at his own expense - to replace the defective item with a non-defective one or remove the defect within a reasonable time without undue inconvenience to the customer. It is assumed that this period is up to 14 days.
In case of any doubts related to the complaint submission procedure, the Customer may obtain guidance by calling the telephone number +48 61 307 10 30 (the cost of the call is the same as for local calls).



Appendix No. 3

Withdrawal form -> DOWNLOAD



Appendix No. 4

THE RIGHT TO WITHDRAW FROM THE CONTRACT

If a distance contract is concluded, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).
You can use the model withdrawal form, but it is not obligatory.
To keep the deadline for withdrawing from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.
Please send the goods back immediately, and in any case no later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired. You are only responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of things.
We may withhold the reimbursement until we receive the item or until proof of its return is provided to us, whichever occurs first.
You will have to bear the direct cost of returning the goods.

Consequences of withdrawal from the contract

In the event of withdrawal from this contract, we will refund all payments received from you, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and in any case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees in connection with this reimbursement.





Annex 5

SAFETY SHEET

Conditions for the safe use of the unmanned aerial vehicle:

It is forbidden and particularly dangerous to fly:
Flights can only be made in good weather conditions.
The use of the unmanned aerial vehicle is possible only after checking the technical condition of the device and checking its connection to the appropriate number of satellites.
The unmanned aerial vehicle cannot be operated while under the influence of alcohol or under the influence of intoxicants or substances having a similar effect.
The operator of an unmanned aerial vehicle used for commercial purposes, other than recreational or sports, is required to have a qualification certificate, in accordance with art. 95 sec. 2 point 5a of the Aviation Law.
It is necessary to obtain permission to fly in the special category for unmanned aerial vehicles heavier than 25 kg.
Recreational or sports unmanned aerial vehicle flights can be performed only in sight (VLOS).
Flights are permitted only in designated airspace zones.
Only a person over 14 years of age may be the operator of the unmanned aerial vehicle.
It is forbidden and particularly dangerous to fly: directly over human resources, near roads, intersections, communication junctions and near devices that interfere with radio waves of high-voltage lines and other overhead installations.
The use of the unmanned aerial vehicle is possible only after securing the landing site and the pilot's control place.
Any interference with the structure of the unmanned aerial vehicle or its components is prohibited.
Elements of the unmanned aerial vehicle,

which have been damaged or distorted should be replaced by a properly qualified person before the next start-up.
Operation of the unmanned aerial vehicle is possible only with fully charged batteries of the model and apparatus. It is forbidden to fly with batteries of the model or apparatus in poor technical condition.
Any liability for damage resulting from failure to comply with the above-mentioned the rules are the responsibility of the operator or the use of the unmanned aerial vehicle.



Annex 6

PRIVACY POLICY



§.1 General provisions

The data administrator is aeroMind sp.z o.o., sp.k. with headquarters in Poznań, ul. Kórnicak 30, entered into the National Court Register under the KRS number: 0000695125, for which the registration files are kept by the National Court Register, 8th Commercial Division in Poznań, NIP: 782-274-10-74, REGON: 368269850. Data protection is carried out in accordance with generally applicable requirements applicable legal provisions, and their storage takes place on secured servers.
For the interpretation of terms, a glossary of the Regulations is used or as described in the Privacy Policy (if it results directly from the description).
For the purposes of better reception of the Privacy Policy, the term "User" has been replaced with the terms "You", "Administrator" - "We". The term "GDPR" means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC.
We respect the right to privacy and we care about data security. For this purpose, it is used, inter alia, secure communication encryption protocol (SSL).
Personal data provided in the registration form are treated as confidential and are not visible to unauthorized persons.

§2. Data Administrator

Your personal data will be processed in order to perform the contract and deliver the goods pursuant to Art. 6 sec. 1 lit. b - processing necessary for the purpose of the contract and delivery - the general regulation on the protection of personal data of April 27, 2016 (GDPR)
Your personal data will be processed for marketing purposes on the basis of: Art. 6 sec. 1 lit. a - consent of the person and Art. 6 sec. 1 lit. f - the legitimate interest of the administrator or a third party - the general regulation on the protection of personal data of April 27, 2016 (GDPR)
The legitimate interest of the administrator or a third party is direct marketing
The data will not be made available to entities other than those authorized under the law and contractually bound to process personal data
You have the right to request the administrator to access personal data, rectify it, delete or limit processing, the right to transfer data and the right to object to processing
You have the right to lodge a complaint with the supervisory authority.Providing personal data is voluntary, however, refusal to provide data may result in the inability to send commercial information
Personal data is processed: a. In accordance with the provisions on the protection of personal data, b. In accordance with the implemented Privacy Policy, c. To the extent and for the purpose necessary to establish, shape the content of the Agreement, amend or terminate it and correctly implement the Services provided electronically, to the extent and for the purpose necessary to fulfill legitimate interests (legitimate purposes), and the processing does not violate the rights and freedoms of the data subject
Each data subject (if we are their administrator) has the right to access data, rectify, delete or limit processing, the right to object, the right to lodge a complaint to the supervisory body.
Contact with the person supervising the processing of personal data in the Service Provider's organization is possible by e-mail at the following e-mail address: daneosobowe@aeromind.pl.
We reserve the right to process your data after the termination of the Agreement or withdrawal of consent only to the extent to pursue possible claims in court or if national or EU regulations or international law oblige us to retain data.
The Seller has the right to share the User's personal data and other data with entities authorized under the applicable law (e.g. law enforcement authorities).
The deletion of personal data may occur as a result of the withdrawal of consent or filing a legally admissible objection to the processing of personal data.
The seller does not share personal data with other entities than those authorized under the applicable law.
We have implemented data encryption and we have introduced access control, thanks to which we minimize the effects of a possible breach of data security.
Personal data is processed only by persons authorized by us or the processor, with whom

and we work closely together.

§3. Cookies

The website www.aeromind.pl uses cookies. These are small text files sent by a web server and stored by the browser computer software. When the browser reconnects with the website, the website recognizes the type of device from which the user connects. Parameters allow the information contained in them to be read only by the server that created them. Cookies therefore facilitate the use of previously visited websites. The information collected relates to the IP address, type of browser used, language, type of operating system, Internet service provider, information about the time and date, location and information sent to the website via the contact form.
The collected data is used to monitor and check how users use our websites to improve the functioning of the website, ensuring more effective and problem-free navigation. We monitor user information using the Google Analytics tool that records user behavior on the website. Cookies identify the user, which allows the content of the website he uses to be adapted to his needs. By remembering his preferences, he enables the appropriate adjustment of advertisements addressed to him. We use cookies to guarantee the highest standard of convenience for our website, and the collected data is used only within aeroMind sp.z o.o., sp.k. to optimize activities.
On our website, we use the following cookies [of course, the content must be adapted to the files you use]: a) "necessary" cookies, enabling the use of services available on the website, e.g. authentication cookies used for services that require authentication on the website ; b) cookies used to ensure security, e.g. used to detect fraud in the field of authentication within the website; c) "performance" cookies, enabling the collection of information on the way the website pages are used; d) "functional" cookies, enabling "remembering" the settings selected by the user and personalization of the user interface, eg in terms of the language or region the user comes from, font size, website appearance, etc .; e) "advertising" cookies, enabling the delivery of advertising content to users more tailored to their interests.
The user may at any time disable or restore the option of collecting cookies by changing the settings in the web browser. Additional personal data, such as an e-mail address, are collected only in places where the user has expressly consented to it by completing the form. We store and use the above data only for the purposes necessary to perform a given function.

We care about your privacy

This page uses cookie files to provide its services in accordance to Cookies Usage Policy. You can determine conditions of storing or access to cookie files in your web browser.

Close
pixel